Contact the guide
Contact the navigation guide
Use this page to ask a question, report something out of date, or suggest a topic we have not covered yet. We read every message, though we cannot always reply to each one individually.
For anything about a specific app's behavior, naming the app and the road or area helps us check it against what the tool actually does today.
Reach us directly
Post
Salmainka Navigation Guide
Office 2105, Al Sila Tower, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates
Phone
Office hours
Monday to Friday, 9:00 AM – 6:00 PM
Messages sent outside these hours are read the next working day.
Most messages we receive are about roads like this one — a name, an area, or an exit is worth more than a general description.
What to send us
Questions about navigation tools, corrections to a page, and suggestions for new topics are all welcome. If you are reporting an error, tell us which page and what is wrong, and add the app or area involved if you can.
Specifics make a difference. "The offline maps page says 2GIS covers Fujairah but the app does not show it" is something we can check. "The site is wrong" is not.
Message type
Include
Helps us most
Question about a tool
The app name
Emirate or road
Correction to a page
The page name
What the page says now
Route description that no longer matches
The route
What you see on the road now
Topic suggestion
The question
What you could not find answered
Problem inside an app
The app's own support
We cannot resolve account or bug issues
Where messages go
Straight to the editorial team that writes and checks the guide pages.
Priority given to
Corrections that affect whether a page still matches how a tool behaves.
What we keep
Your message and the details you send, handled as described in our privacy policy.
What we never do
Publish submissions or reuse them as testimonials.
Reporting a map or route error
We do not operate maps ourselves, so we cannot fix routing errors inside any app. What we can do is correct our own descriptions when they no longer match how a tool behaves.
If a route description on one of our pages no longer matches reality, tell us the page and the route. Where a report map error in Dubai or anywhere else in the Emirates is really about the app's own data, the app's feedback channel is the faster path — and sending it there does not stop you telling us too.
See how updates are handled
Two details turn a report into something checkable: the page you were reading and what the road or the app showed instead. If you were routed around a closure, note the time you drove it — conditions change through the day.
Suggesting a topic
If there is a UAE navigation question you cannot find answered, send it. Reader questions shape what we add, particularly where local conditions change faster than published documentation.
We cannot promise to cover everything, but we do track suggestions. If several readers ask the same question, it usually moves up the list.
Send a message
Tell us what you need in your own words. If your message is about a page, a route or an app, the more of those names you include, the easier it is for us to check.
Messages are read by the editorial team and used to decide what to review, correct or add. We do not publish submissions or use them as testimonials.
Privacy
Personal data you submit through this form is handled as described in our privacy policy.
Our office sits on Sheikh Zayed Road in Business Bay. If you prefer to write, the form reaches us without a trip across the city.
Where we are
Salmainka Navigation Guide
Office 2105, Al Sila Tower, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates
Monday to Friday, 9:00 AM – 6:00 PM. Phone +971 4 587 8720 or email [email protected].
Questions we are asked most
Can you fix a routing error in a navigation app?
No. We do not operate maps. We can correct our own descriptions if they no longer match how a tool behaves, so tell us the page and the route.
How long until I get a reply?
We do not commit to a fixed response time. Corrections that affect page accuracy get priority, and general questions are answered when we can. If you do not hear back, it does not mean the message was ignored — it may still shape a future update.
Will my message be published?
No. Submissions are not published or used as testimonials. See our privacy policy for how personal data is handled.
Can you help me choose an app for a type of driving?
Yes. Which app suits daily commuting, long inter-emirate drives or travel without a signal is exactly the kind of question we can help with — our app comparison is the usual starting point.
Before you write, check the FAQ
Many common questions about UAE navigation coverage are already answered there, and it is usually the faster route to what you need.
Questions about specific apps
For problems with an app itself, such as a bug, a crash or an account issue, the app's own support channel is the right route. We cannot resolve those, and writing to us first only adds a step.
If your question is about which app suits a type of driving, or how two tools compare on coverage, offline use or live traffic, that is something we can help with. Our comparison pages exist for exactly that, and a note from a reader often tells us which part of them needs more detail.